Customer Reviews

Customer Reviews

We pride ourselves on our high customer service.

But don't just take our word for it, read our customer reviews below.

Laurence Casey
I always take reviews with a pinch of salt. But Autocars is the real deal. I wanted the most car for the least money and I found it at a more than fair price. The car was clean when I did my test drive. When I went back it had been valeted again so well that it looked and felt brand new. Fully serviced and warrantied, it drives like a dream. Gary looked after us but he never sold us a car. We bought it because Autocars had done the proper preparation to make it an easy decision for us. This is used car sales done properly. You can never truly know how a used car will be until you\'ve driven it for a while but having a garage that cares about its customers and its cars is a very good place to start.
Raj Shergill
I recently purchased a Q5 from the garage. Mick and Gary were brilliant in dealing with my questions. No pushing sales tactics like many places. They were a real pleasure to deal with and it felt like buying off a close friend. I had some good laughs along the way in getting a deal that suited my budget. Would highly recommend them and will go back in the future for sure.
Louise Hunn
Just purchased my new car from AutoCars in Willerby. Karl looked after us without any hard sell tactics (which would have definitely put me off) he allowed us time to look around and to test drive the car we were interested in without any pressure. He was very friendly (without being overly familiar) and was able to answer all of our questions and made the whole process so very easy. On collection of the car which had been fully valeted to a very high standard, Karl sorted the paperwork out and even went online to sort the tax payment out on my behalf. Its a massive thumbs up from us and we will definitely visit again in the future. Thanks very much Karl -- much appreciated
Sue and Charlotte
Charlottes first car left the Autocars forecourt today, only viewed it 24 hours before and it was serviced, MOT\'d and gleaming when we picked it up. Buying the car was our choice and didn\'t feel pressured into it especially having travelled quite a distance to buy it and having paid a holding deposit. Im quite sure it wouldn\'t have been a problem had we not wanted it. But it was love at first sight and the adventure begins.... Highly recommended and great doing business with a small garage rather than a main dealer.I
Mark Butler
I had been looking for an Audi A6 estate for some time now. I found Autocars and from the outset the team were highly professional, curteous and extremely helpful throughout the buying process. They even offered to take my partner out for a test drive as she\'d never driven an Automatic before. I can wholly recommend Autocars....10 out of 10 from me.
Chris Hyam
Massive thanks to Gary & Carl for making this a pleasant, smooth deal. The car looked absolutely pristine on collection & drives just as well. Highly recommended if you are looking for a new motor.
Dennis Driver
Im 84 and changed my car for the THIRTIETH time last week, and went to AUTOCARS because they sell older, quality cars. Owner Karl soon knew what I wanted, and why I wanted it. He showed me the very thing I wanted, and sensed how much I wanted it!. Iwas a sitting duck for a rip off!. I knew the value of my trade in, and wondered how much below it I would get. But know, his offer was spot on the top price, so the perfect deal was struck. He, Kirsty and Mick could not habve been kinder. Mick made sure thar my wife could cope with everything. I only needed a little test drive, but could have had any. When the car was presented to me it was immaculate, could have been new. Karl did all the paperwork, and we left as the best of friends. I would recommend these people to anybody. Thanks mate !
Liam Doddy
Found the car online and after reading reviews bought the same day with the excellent assistance of Gary. Collected on Sunday and could not be happier. The car is better than it's description. If you are thinking of buying in the near future then Karl, Paul and Gary at Autocars are the guy's to deal with. Good old fashioned honesty and service.
Mr and Mrs Westoby
We have just purchased my wife\'s VW Golf from Autocars,and must say without doubt,it was a pleasure to deal with [Carl,Gary and Paul],with their great customer care,and friendly approach.We are over the moon with the purchase.We would recommend to anyone who needs a car to give Autocars a call.From the beginning,no hard sell,to allowing the customer to test drive,to purchasing,and finally picking up the car,the service is exceptional.Thankyou all.
Michael McGowen
bought a mercades c class today from auto cars. I have to say the quality or the cars they have are fantastic and very resonabley priced for the quality of what they offer. and the service from the guys are brilliant not push no bull 100% genuine guys. I strongly recommend auto cars. I will defo buy from these guys again.
Alastair
Having driven past Autocars a number of times and seen a lovely range of prestige cars I decided to look at their website and followed this up with a visit. I am glad that I did, I was approached by Gary and we had a general chat about their stock and my possible requirements. There was absolutely no pressure and I was left to browse the cars at my leisure. Having decided this would probably be the place I would buy my next car, I looked again at the website and decided upon a couple of \'possibles\' to replace my much loved BMW 330. I returned a couple of days later and met Gary again to view the cars decided upon. I took a Mercedes out for a long test drive and felt that this would probably be the \'one\'. Again following a friendly discussion, and under absolutely no pressure, I left to think it over. I returned that afternoon and decided to go ahead with the deal. Gary dealt with the whole process in a friendly, efficient and enthusiastic manner, At my request a couple of things were sorted out on the car very rapidly and I collected it two days later. It was superbly presented having been valeted ready for handover. Gary and Paul are real enthusiasts who not only know their cars, but are keen to do a really professional job. I have absolutely no hesitation in recommending Autocars to anyone in the market for a prestige vehicle. I am sure I will return when the time comes to change my car again. (it won\'t be another nine years Gary!) Many thanks to you both. Best wishes, Alastair
Mr and Mrs McIntyre Clark
No doubt when you're buying and part exchanging a car you want to feel confident and comfortable from the experience and thanks to the service we received from Paul, Carl and the team this is what we got (even got a proper test drive). Only had our used Mini Clubman a few hours, but it all seems good so far; and even if there was a hiccup anytime soon and the guys would want to help rather than risk their good name. They even make a decent coffee ☕ 🚗😊. All the best to Autocars Ltd, maybe see you again when its my turn to swap cars 😃
Graham, North Yorkshire
Very friendly and helpful people, very easy to deal with. In my opinion the best judge of a dealer is how they deal with things when things go wrong. When things didn't go to plan they could not be more helpful, they went out of their way to get things sorted for me. I would recommend Autocars to anyone, I would certainly buy another car from them.
John Metcalf
Thank you Autocars Ltd for a great car and looking after me, I would highly recommended you in the future all the best for the future kind Regards John Metcalf in Conwy.
Kevin, London
My first experience of Autocars was excellent. The car was described to me in detail by Paul and I reserved the car over the phone, as I live near London. When I arrived the car was exactly as described, its preparation was outstanding and the service received was better than I have received from main dealers. I would happily recommend Paul and Karl and the team to any potential buyers
Stuart Branton
Easiest car purchase I've ever made. No pushy salesperson, no haggling, deal concluded quickly, just great service and the end product was that I drove away in a well presented car with a good warranty on my second visit!
Emily Moulton
Ive purchased from Autocars many times and i would never dream of buying a car through any other company. Great service and most importantly they go above and beyond to find what your looking for. They have never failed to deliver no matter what iv'e asked them for and the cars are always of a very high quality.
Ben Corrie
I can't fault them, two pleasant friendly guys.
Even went as far as to get some touch up paint for the little chip in the paint which wasn't expected or asked... as always its the little things that are nice
Mike Mawe
Picked up my lovely bmw 318d m sport last week and I have to say I couldn't have been happier with the whole experience. The car is spot on and the best price, condition and spec I could find in the country. Karl was extremely helpful and really wants to make sure you are completely happy with everything.There's absolutely no question that I'd use them again and would recommend them very highly. Thanks again guys 😊
Chris Todd
Very helpful and honest throughout the purchase. Small and friendly office but big on service. Even MOT'd the vehicle before pick up (MOT was due a month after).
Adam Dewson
Purchased my car from here and I am absolutely chuffed with it. Great car and fantastic, helpful and brilliant staff. Would 100% recommend this place to anyone
Neil Austin
I have had a fantastic experience with these 2 guys at autocars hull, nothing was too much trouble. I travelled from Essex to collect my audi Q5 and saved money as there price was the best on the market for the specification and model I was looking for. I could not recommend these guys any higher. If your from down south and are worried about doing a deal over the phone and then having to travel to finalise, then please don't be there completely honest. These are 2 honest guys who are a credit to the motor trade.
Paul Nicholson
Excellent service from knowledgable and professional people no pushy salesmen and no uncomfortable haggling they gave me a good price for my px when buying my X6 I would recommend to others and use again in the future Autocars is how car sales should be
Paul Beatty
I've just purchased A Range Rover Sport from Paul and Karl and right from the very start to finish the process was excellent. None of the normal rubbish you get with dealing with main dealerships.

Gave me a very fair price for my trade-in right from the off, a little bit of negotiation and everything was wrapped up quickly without fuss. The car was immaculate when picked up and I'll certainly be returning to these guys in the future!
Kevin Appleyard
Autocars are a rare breed in the world of car sales. Karl and Paul are a joy to deal with and i have only bought cars that are in excellent order at very competitive prices. Highly recommended !
Slick McCmuff
I have recently used Autocars for the second time and must say the service from Karl and Paul has been amazing from start to finish. Nothing is to much trouble and the guys are happy to explain in detail any questions that I had. Unlike buying from a main dealer the service doesn't end after the purchase however lame my questions have been. I would recommend Autocars to anyone looking to purchase a new vehicle and the deals and service they are able to offer are second to none. A fantastic experience all round and I will be definitely be using Autocars again when the next upgrade is due.
Chris Malone
Just finished a cracking deal with Paul today, I had a three hour drive down & has good chat about the car I was looking at them I went on my test drive which was a great drive. The deal was done over a canny coffee, very friendly knowledgeable bloke, would not hesitate to deal again. Many thanks.
Lee Howard
My 1st encounter buying a car from a smaller car dealer. I've normally used the bigger type dealers. The car buying process from start to finish was above and beyond any expectations. Both Karl and Paul are unbelievably knowledgeable about the range of cars they deal with. Nothing seemed to be a problem with them and that is one of the reasons it made it so easy to deal with them. I have, and still will recommend them to friends and family.