Customer Reviews

Customer Reviews

We pride ourselves on our high customer service.

But don't just take our word for it, read our customer reviews below.

Mr and Mrs McIntyre Clark
No doubt when you're buying and part exchanging a car you want to feel confident and comfortable from the experience and thanks to the service we received from Paul, Carl and the team this is what we got (even got a proper test drive). Only had our used Mini Clubman a few hours, but it all seems good so far; and even if there was a hiccup anytime soon and the guys would want to help rather than risk their good name. They even make a decent coffee ☕ 🚗😊. All the best to Autocars Ltd, maybe see you again when its my turn to swap cars 😃
Graham, North Yorkshire
Very friendly and helpful people, very easy to deal with. In my opinion the best judge of a dealer is how they deal with things when things go wrong. When things didn't go to plan they could not be more helpful, they went out of their way to get things sorted for me. I would recommend Autocars to anyone, I would certainly buy another car from them.
John Metcalf
Thank you Autocars Ltd for a great car and looking after me, I would highly recommended you in the future all the best for the future kind Regards John Metcalf in Conwy.
Kevin, London
My first experience of Autocars was excellent. The car was described to me in detail by Paul and I reserved the car over the phone, as I live near London. When I arrived the car was exactly as described, its preparation was outstanding and the service received was better than I have received from main dealers. I would happily recommend Paul and Karl and the team to any potential buyers
Stuart Branton
Easiest car purchase I've ever made. No pushy salesperson, no haggling, deal concluded quickly, just great service and the end product was that I drove away in a well presented car with a good warranty on my second visit!
Emily Moulton
Ive purchased from Autocars many times and i would never dream of buying a car through any other company. Great service and most importantly they go above and beyond to find what your looking for. They have never failed to deliver no matter what iv'e asked them for and the cars are always of a very high quality.
Ben Corrie
I can't fault them, two pleasant friendly guys.
Even went as far as to get some touch up paint for the little chip in the paint which wasn't expected or asked... as always its the little things that are nice
Mike Mawe
Picked up my lovely bmw 318d m sport last week and I have to say I couldn't have been happier with the whole experience. The car is spot on and the best price, condition and spec I could find in the country. Karl was extremely helpful and really wants to make sure you are completely happy with everything.There's absolutely no question that I'd use them again and would recommend them very highly. Thanks again guys 😊
Chris Todd
Very helpful and honest throughout the purchase. Small and friendly office but big on service. Even MOT'd the vehicle before pick up (MOT was due a month after).
Adam Dewson
Purchased my car from here and I am absolutely chuffed with it. Great car and fantastic, helpful and brilliant staff. Would 100% recommend this place to anyone
Neil Austin
I have had a fantastic experience with these 2 guys at autocars hull, nothing was too much trouble. I travelled from Essex to collect my audi Q5 and saved money as there price was the best on the market for the specification and model I was looking for. I could not recommend these guys any higher. If your from down south and are worried about doing a deal over the phone and then having to travel to finalise, then please don't be there completely honest. These are 2 honest guys who are a credit to the motor trade.
Paul Nicholson
Excellent service from knowledgable and professional people no pushy salesmen and no uncomfortable haggling they gave me a good price for my px when buying my X6 I would recommend to others and use again in the future Autocars is how car sales should be
Paul Beatty
I've just purchased A Range Rover Sport from Paul and Karl and right from the very start to finish the process was excellent. None of the normal rubbish you get with dealing with main dealerships.

Gave me a very fair price for my trade-in right from the off, a little bit of negotiation and everything was wrapped up quickly without fuss. The car was immaculate when picked up and I'll certainly be returning to these guys in the future!
Kevin Appleyard
Autocars are a rare breed in the world of car sales. Karl and Paul are a joy to deal with and i have only bought cars that are in excellent order at very competitive prices. Highly recommended !
Slick McCmuff
I have recently used Autocars for the second time and must say the service from Karl and Paul has been amazing from start to finish. Nothing is to much trouble and the guys are happy to explain in detail any questions that I had. Unlike buying from a main dealer the service doesn't end after the purchase however lame my questions have been. I would recommend Autocars to anyone looking to purchase a new vehicle and the deals and service they are able to offer are second to none. A fantastic experience all round and I will be definitely be using Autocars again when the next upgrade is due.
Chris Malone
Just finished a cracking deal with Paul today, I had a three hour drive down & has good chat about the car I was looking at them I went on my test drive which was a great drive. The deal was done over a canny coffee, very friendly knowledgeable bloke, would not hesitate to deal again. Many thanks.
Lee Howard
My 1st encounter buying a car from a smaller car dealer. I've normally used the bigger type dealers. The car buying process from start to finish was above and beyond any expectations. Both Karl and Paul are unbelievably knowledgeable about the range of cars they deal with. Nothing seemed to be a problem with them and that is one of the reasons it made it so easy to deal with them. I have, and still will recommend them to friends and family.